One team, build to run
The engineers who design and build your system are the ones who maintain it, operate it and answer for it. Nothing is lost in a handover because there is no handover.
Irvine, California, USA
Systems We Build,Operations We Run
GlobalChoice develops business systems and then keeps them running. Server maintenance, day-to-day operations and customer support are handled by the same team that built the system — one partner from the first requirement to the daily work that follows.
We do not hand the system over and walk away
Coverage across time zones
A United States base with partners and operational capacity spanning Asia, so monitoring, operations and support continue outside your working hours.
Documented, not personal
Every recurring task runs from a written procedure. Work stays reproducible, quality stays consistent, and your operation never rests on one individual.
Our Services
Four areas that cover the whole life of a business system — building it, keeping it running, operating it day to day, and supporting the people who use it.
System Development
- Business systems and web applications built to your specification, not forced into a template.
- Membership management and e-commerce platforms designed to scale as you grow.
- Administration screens shaped around the people who use them every day.
- Integration with existing systems and external services through APIs.
- Renewal and modernisation of systems that have outgrown their original design.
Server Maintenance
- Server setup, configuration and performance tuning for mail, database and web applications.
- Continuous monitoring with a defined escalation path, so problems are noticed before your customers notice them.
- OS and middleware updates, including security patching on a planned cycle.
- Backup design and regular restore testing — backups that are proven, not assumed.
- Migration and relocation planned to keep downtime to a minimum.
Operations Outsourcing
- Day-to-day running of your systems handled by our team as an extension of yours.
- Order processing, data entry and content updates carried out to an agreed standard.
- Scheduled batch work and regular reporting delivered on a fixed cycle.
- Documented runbooks so the work stays reproducible and never depends on one person.
- Capacity that flexes with seasonal peaks instead of sitting idle between them.
Customer Support
- Email and chat support desks operated on your behalf, under your brand.
- Support in English and Japanese for customers across both markets.
- FAQ and help-centre content built and kept current as your product changes.
- Direct escalation to the engineers who built the system — no handover gap.
- Response times and recurring issues reported back so the product can improve.
Company Overview
- Company Name
- GlobalChoice
- Address
- 17875 Von Karman Ave., Suite 150, Irvine, CA 92614, USA
- Email Address
- info-dept@globalchoiceusa.com
- Business
- System development, server maintenance, operations outsourcing and customer support
Contact Us
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Or email us directly at info-dept@globalchoiceusa.com